Service Management in IT
In today’s fast-paced digital world, IT plays a crucial role in the success of businesses. The efficient delivery of IT services has become a critical component of organisational success. Organisations must ensure that their IT services meet the changing needs and expectations of customers and clients. This is where service management comes into play. Service management in IT is the practice of aligning IT services with business objectives, ensuring customer satisfaction, and delivering value to the organisation.
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